New RMA Request

Crisis Support

To request an RMA, click here to email Cheryl Gregory with the following information:

  1. Contact information
  2. Part number
  3. Serial number
  4. Problem (if known)

You can expect a reply email within 24 hours during business days. Requests received over the weekend will be received on Monday.

Please feel free to call 704-664-9251 with any questions.

Thank you.